We understand that sometimes things can go wrong from time to time and we hope the section below might answer some of your questions. If you cannot find the answers to your questions, please feel free to contact us via our support panel.
I cannot access your website.
Please refresh your browser and reload the Crowd for Angels website. On certain occasions, Crowd for Angels will undertake necessary maintenance work to ensure the continued operation of the website.
My account has been hacked
If you believe someone other than yourself has unlawfully accessed your account, please contact Crowd for Angels immediately either by the support tab on the page or by phone: 0207 437 2413. The contact information can also be found on the contact page.
The website will not allow me to invest when I have cleared funds
If you have cleared funds in your Crowd for Angels account and you are unable to invest in a desired pitch, ensure you have first checked that these funds are not committed funds to a prior pitch. If this is not the case please, contact the team and we will make a manual payment on your behalf.
I have found a glitch, what do I do?
If you find a reoccurring problem, please contact us via the support panel or via the contact page
Why am I unable to return to the page I just left?
For security reasons, certain sections will not allow you to display the previous screen.
Is this network secure?
We use SSL sockets to maintain a high level of security; we also comply with recommended Internet security protocol to ensure the users are able to operate in a secure environment.
What is SSL?
SSL stands for Secure Socket Layer, which encrypts the information you input. This data is more secure and helps assist in protecting it from unlawful access. We use 256-bit SSL encryption.
What are cookies and how are they used on your site?
Cookies contain information about you and your page preferences. Only the information that you provide or the choices you make when you visit the website are stored in a cookie. Our website can only read our own cookies.
What software language has been used to create Crowd for Angels?
Crowd for Angels uses PHP to develop its website and create future development.
Why is my browser unsupported?
Unfortunately different browsers deal with web pages in different ways. Whilst Crowd for Angels is committed to providing a site that performs on multiple browsers we cannot support all types currently available in the market. We advise that you use one of the following: